Welcome to Car Hire Lowestoft. These Terms of Service govern your use of our website and vehicle rental offerings. By accessing our services, you agree to these terms.
Rental Terms
All vehicle rentals in Lowestoft are governed by a comprehensive Rental Agreement, which you will receive upon booking confirmation or when collecting your vehicle. This document outlines specific terms, conditions, insurance provisions, applicable charges, and your responsibilities related to the rental. In the event of any discrepancies between these Terms and the Rental Agreement, the Rental Agreement will prevail.
Eligibility Criteria
Renting a vehicle in Lowestoft requires:
- To rent a vehicle in Lowestoft, you must be at least 21 years old, though specific age restrictions may apply based on the vehicle type, with extra fees for drivers under 25. A full, valid driving licence, appropriate for the vehicle category, is required, held for the duration stated in the Rental Agreement. Additionally, valid identification and proof of your current address must be provided, along with payment details and a security deposit. Please review the Rental Agreement for any further requirements.
Booking and Payment Process
- Reservations can be arranged via our website, by phone, or directly at our Lowestoft office. A deposit may be necessary to confirm your booking. The total payment and a security deposit are usually required at the time of vehicle pickup. Prices are listed in British Pounds (£) and include VAT where applicable. Major credit and debit cards are accepted, processed securely through trusted payment platforms.
Vehicle Pickup and Drop-off
- At the time of collection, it is necessary to conduct a thorough inspection of the vehicle and promptly report any pre-existing damage. A vehicle condition report will be created and must be signed by you. The vehicle should be returned in the same condition as it was collected, accounting for normal wear and tear. Any new damage will be evaluated and charged accordingly. Ensure that the fuel level upon return matches the level at collection; refueling charges will be applied if the vehicle is returned with less fuel. Late returns may result in additional fees, so please contact us immediately if you foresee a delay. You will be responsible for any parking fines, traffic violations, or charges incurred during your rental, plus an administrative fee.
5. Coverage and Responsibility
- All rentals include basic third-party insurance. You can find full coverage details and excess amounts in your Rental Agreement. Additional insurance options may be available to lower your financial liability, and reviewing these is advisable. You remain responsible for damage or loss up to the insurance excess, except when covered by extra insurance. Any damage resulting from negligence or misuse is your responsibility, irrespective of insurance coverage.
6. Modifications and Cancellations
Cancellation and amendment policies differ based on the type of booking and the notice period provided. For precise details, consult your booking confirmation or Rental Agreement. Be aware that late cancellations or no-shows could incur additional charges.
7. Restricted Activities
Prohibited Uses of Rental Vehicle
- Use of the vehicle for illegal activities is strictly prohibited. This includes racing, rallying, off-roading, or engaging in any dangerous maneuvers. The transport of hazardous materials is not allowed. Sub-letting to others or permitting unauthorized drivers is forbidden. Driving while impaired by alcohol or drugs is unacceptable. Vehicles must not be used for purposes they are not designed for, nor should passenger or weight limits be exceeded. Operating outside of the designated geographical area without prior approval is not permitted.
Breach of these terms may lead to rental termination and extra fees.
8. Liability Restrictions
To the fullest extent allowed by English and Welsh law, Car Hire in Lowestoft is not responsible for any indirect, incidental, special, or consequential damages, including loss of profits, data, or business, resulting from your use of our services. Our total liability for any claims will not exceed the amount you paid for the rental in the past 12 months. This limitation does not apply to liability for death or personal injury due to negligence or fraud.
9. Local Regulations
These Terms are governed by the laws of England and Wales. Disputes will be handled exclusively by the courts in this jurisdiction.
10. Updates to Terms
We reserve the right to update these Terms at any time. Changes take effect immediately upon publication on our website. Continued use of our services indicates acceptance of the revised Terms.
Contact Details
For inquiries regarding these Terms, please reach out to us:
Lowestoft Car Hire Solutions
Riverside Way, Lowestoft NR32 1XH, UK
Contact Number::
443332100115